I am pleased to provide this reference for FTD based on the services they provide to Onward Homes.

My name is Andrea Jodrell, and I am the Commercial Buildings Manager for Onward Homes. FTD are one of our trusted contractors, delivering daily reactive repairs across a range of complex commercial buildings and specialist sites.

Their engineers consistently demonstrate professionalism, arriving smartly presented, well-equipped and fully compliant with all health and safety procedures, site-specific risk assessments and safe systems of work. A significant proportion of our portfolio includes NHS and other buildings occupied by vulnerable tenants, where sensitivity, professionalism and excellent communication are essential.

FTD continually deliver to a high standard, treating our customers with respect while carrying out works efficiently and effectively.

In addition to reactive maintenance, FTD have successfully delivered a number of larger-scale projects for Onward Homes. These projects have been completed to the required specification, with excellent workmanship, clear communication throughout, comprehensive documentation and regular progress updates.

Their ability to manage projects professionally and deliver a smooth process from start to finish has consistently met our expectations.

Based on our experience, I have no hesitation in recommending FTD for future contracts. They are a reliable, knowledgeable and professional contractor who consistently delivers high-quality work while maintaining excellent customer service and compliance standards.

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Andrea Jodrell, Onward Homes